Hello, I'm
Jackie Ho
I'm an AI Product Manager who drives product strategy from conception to market. My cross-functional background in design, development, and marketing gives me unique insight into every aspect of product development. This enables me to lead teams more effectively and build products that truly succeed.
Skills & Expertise
Core product management expertise enhanced by hands-on experience in design, development, and marketing. This multi-disciplinary foundation enables me to lead cross-functional teams and drive product success at every level.
Product Strategy
Product vision, roadmap planning, go-to-market strategy, and cross-functional team leadership
AI Product Innovation
AI/LLM research, technology assessment, and emerging technology product strategy
Cross-Functional Leadership
Leading design, engineering, marketing teams through complex product development cycles
Design Expertise
+ Bonus Skill
User experience design and visual thinking that enhances product strategy decisions
Web Development
+ Bonus Skill
Development background that enables better technical product decisions and team collaboration
Marketing & Growth
+ Bonus Skill
Digital marketing expertise that informs go-to-market strategy and growth initiatives
Technologies & Tools
A comprehensive toolkit spanning AI/ML, development, design, and marketing technologies that enable effective product management across the full stack.
Teams I've Worked With
Throughout my career, I've had the privilege of collaborating with amazing teams across different industries and projects.
ROSC AI Development Team
ProductBC Community Team
Cloud Summit 2025 Organizing Committee
Hype Life x Wong Fu Productions
MemorMe Service Design Team
Fraserway RV Marketing Team
Burn Music Video Team
Air Canada Design Team
ROSC AI Development Team
ProductBC Community Team
Cloud Summit 2025 Organizing Committee
Hype Life x Wong Fu Productions
MemorMe Service Design Team
Fraserway RV Marketing Team
Burn Music Video Team
Air Canada Design Team
ROSC AI Development Team
ProductBC Community Team
Cloud Summit 2025 Organizing Committee
Hype Life x Wong Fu Productions
MemorMe Service Design Team
Fraserway RV Marketing Team
Burn Music Video Team
Air Canada Design Team
My Journey
A decade-long progression through design, marketing, and product management, building expertise that bridges technical execution with business strategy.
Brand & Design Consultant
GREYDATA Consulting
GREYDATA delivers digital innovation, compliance expertise, and scalable solutions that transform small to mid-size businesses.
Key Achievements:
- • Redesigned company logo
- • Redesigned company website
- • Hosted branding workshops to refine services and messaging
AI Product Manager
ROSC.ai
Managing AI product strategy for ROSC.ai's medical scribe application, driving international expansion and partnership opportunities while leading customer discovery initiatives across diverse healthcare markets.
Key Achievements:
- • Reduce ROSC.ai's audio processing time by 12X
- • Developed a comprehensive AI strategy for ROSC.ai's medical scribe application
- • Built marketing website with built-in localization for 5+ languages
Marketing & Design Committee Member
Canadian Public Cloud Association
Leading marketing strategy and visual identity for the 2025 Cloud Summit. Redesigned logo, supported $40K sponsorship goal, and developed comprehensive event branding.
Key Achievements:
- • $10,000 donated to Union Gospel Mission
- • Over 350 attendees
- • 10+ sponsors
Marketing & Content Committee Member
ProductBC
Supporting marketing initiatives and content strategy for British Columbia's premier product management community, helping to grow and engage the local product management ecosystem.
Key Achievements:
- • Event filled to capacity
- • increased social media engagement by 20%
- • Generated a record $1,000 in events revenue
Marketing & Service Design Consultant
Bar Perry Pet Photography
Designed comprehensive customer experience strategy and implemented SEO optimization resulting in improved online visibility and streamlined booking processes for premium pet photography services.
Key Achievements:
- • Help owner turn their passion into a business
- • Increased website traffic by 20%
- • Increased online sales by 10%
AI Product Management Certificate
BrainStation
Intensive product management program covering advanced product strategy, user research methodologies, agile development processes, and data-driven decision making frameworks.
Key Achievements:
- • Created a new companion application for Meetup ecosystem
- • Learned advanced product strategy frameworks
- • Completed intensive AI product management curriculum
Digital Consultant
Impak Training
Developed Go-to-Market strategy for training programs, created comprehensive product development frameworks, and established strategic partnerships to expand market reach.
Key Achievements:
- • Provided product recommendations
- • Supported Kickstarter campaign
- • Developed comprehensive Go-to-Market strategy
Digital Marketing Specialist
Fraserway RV LP
Technical Project Manager for National Marketing and Product Owner for Salesforce Commerce Cloud, co-leading Digital Experience Committee while managing web applications and driving digital transformation across multiple RV dealerships.
Key Achievements:
- • Created a new advertising channel for in-store experiences through digital signage deployment across 10+ dealerships
- • Provided 10+ actionable UX recommendations prioritized by ease of implementation and impact for quick wins
- • Saved 100+ hours per year per location in operational labour through automated QR code price sheets
- • Prevented business-critical failure for wholesale division by updating deprecated PHP server and implementing Astra WordPress theme
- • Increased email open rates by 20% through implementing email authentication measures (SPF, DKIM, DMARC)
- • Produced comprehensive training video series with successful pilot ready for company-wide deployment
- • Designed custom dashboards using Looker Studio to present KPIs to senior management and department managers
WordPress Developer
Nanaimo Homeless Coalition
The Nanaimo Homelessness Coalition is made up of non-profit societies, representatives from the three levels of government, faith groups and community members who have an interest in developing and carrying out solutions to homelessness.
Key Achievements:
- • Diagnosed and resolved website bugs left by previous agency
- • Enhanced website user experience with effective solutions
- • Improved site functionality and performance
Digital Marketer
Oddball Workshop
A local manufacturer producing sublimated performance apparel and custom teamwear.
Key Achievements:
- • Piloted digital ad campaigns
- • Provided Google Ad management services
- • Created marketing reports and analytics
Digital Consultant
Bredy Landscaping
A local company providing landscaping & horticulture services for residential and commercial properties.
Key Achievements:
- • Provided a visual identity package logos and social media
- • Provided Google Ad management services
- • Assisted with apparel design and vehicle decals
Applied Software Development
British Columbia Institute of Technology
Comprehensive software development program covering JavaScript, React, .NET development, iOS development, business analysis, agile methods, and software testing. Built strong technical foundation for digital product development.
Key Achievements:
- • Completed comprehensive software development curriculum
- • Built projects using JavaScript, React, and .NET
- • Developed strong foundation in agile methods and testing
Digital Product Designer
Fraserway RV LP
Product manager for Fraserway's websites and technical project manager for marketing, integrating marketing technologies and managing external agencies while producing insights and reports for all digital channels.
Key Achievements:
- • Built an online catalogue order system that processed over $2,000,000 of wholesale items
- • Managed external UX audit project and coordinated vendor collaboration
- • Designed custom dashboards using Looker Studio for stakeholder reporting
- • Rebranded Country RV and Roadmaster RV to Fraserway RV (Kelowna & Leduc), significantly increasing lead generation domestically
- • Produced videos that gained over 100,000 plays, used by vendor partners in Europe and boosted rental revenue by 10%
- • Managed 3-day video and photography production creating 2,000+ assets for website rebrand and day-to-day branding while staying within budget
- • Initiated and developed the company's first Brand Guidelines as internal reference document
- • Developed C# lottery check application that reduced queue waiting time by 3 minutes for thousands of customers at Open House events across Canada
Web and Graphic Designer
Fraserway RV LP
Designed web graphics, promotional signage and collateral, developed SOPs for the National marketing department, and provided expertise in web development and visual design.
Key Achievements:
- • Rebranded Travelhome RV that led to highest revenue year of all time
- • Enabled online catalogues for B2B Division
- • Developed design templates to increase marketing operational efficiency
Graphic Designer
Vancouver New Year's Eve Celebration Society
Designed the logo for the first Vancouver New Year's Eve fireworks event.
Key Achievements:
- • Designed the logo for the first Vancouver New Year's Eve fireworks event
- • Created brand identity for inaugural event
- • Contributed to Vancouver's first major NYE celebration
Digital Consultant
Fraserway RV LP
Designed web graphics, promotional signage and collateral, developed SOPs for the National marketing department, and provided expertise in web development and visual design.
Key Achievements:
- • Developed 2 RV Show websites internally
- • Enabled retail staff to produce their own branded signs
- • Developed automated merging process for large signs at RV Shows
Graphic Designer
GSH Development Ltd.
A local company providing home construction services for residential properties.
Key Achievements:
- • Provided visual identity pack including business cards, logos and stationary
- • Created professional brand materials for construction company
- • Developed complete branding package
Graphic Designer
Richard Jeha Hair Company
A local hair salon providing professional hair services.
Key Achievements:
- • Designed logo and stationary for hair salon
- • Created website for salon services
- • Developed complete brand identity package
Graphic Designer
PNI Digital Media Ltd
Supported marketing department by producing digital assets and deliverables such as email newsletters, magazine spreads, thumbnails, badges and banners for major retail clients including Staples, Costco, Walmart, Sam's Club and Tesco.
Key Achievements:
- • Produced web assets for Staples and Walmart
- • Designed magazine ads for Costco
- • Designed email blasts for Tesco
Digital Consultant
Bar Perry Photography
A local photographer focused on concert events.
Key Achievements:
- • Designed a visual identity package including logo and business cards
- • Created cohesive brand identity for concert photography business
- • Developed professional branding materials
Graphic Designer
Dr. Perel-Panar
A dental practice providing comprehensive dental care.
Key Achievements:
- • Designed logo for dental practice
- • Created business cards and brochures
- • Developed professional marketing materials
Web Developer
TEDxKids@BC Conference
TEDx is a program of local, self-organized events that bring people together to share a TED-like experience.
Key Achievements:
- • Developed conference website using WordPress
- • Supported local TEDx community event
- • Created digital presence for TEDxKids@BC
Co-Founder & Creative Director
604NomNom
Co-founded and led creative direction for a Vancouver YouTube channel, developing brand identity, content strategy, and digital marketing initiatives.
Key Achievements:
- • 15,000 subscribers in 3 months on YouTube
- • Episodes launched on Shaw TV
- • Featured on Vancity Buzz (now Daily Hive)
Digital Consultant
A Star Society
Produced video documentation, designed marketing collateral, and organized events including a provincial dance competition. Secured over $90,000 in grant funding, developed the society's first website, and created YouTube content generating 60,000+ views.
Key Achievements:
- • Produced a provincial high schooldance competition for 200+ dancers
- • Secured $90,000 in grant funding
- • Produced videos that 60,000+ YouTube views
Technical Office Administrator
Boogaloo Academy
Provided customer service, produced marketing deliverables, and collaborated on dance education programs.
Key Achievements:
- • Developed & launched website
- • Initialized email marketing strategies
- • Produced winter potluck & year-end recitals
Video Editor & Motion Graphics
Hype Life Films
Provided video editing and motion graphics services for film and media projects, developing visual storytelling skills and post-production expertise.
Key Achievements:
- • Collaborated with YouTubers Linda Dong & Wong Fu
- • Produced music videos that reached 100,000+ views
- • Produced winter potluck & year-end recitals
Interactive Arts and Technology
Simon Fraser University
Bachelor's Degree in Design & New Media Arts, combining the science of human experience, media analysis, experimental art creation, and new technology implementation.
Key Achievements:
- • 1st Place in SFU SIAT Showcase for In[a]Moment
- • 3rd Place at BCNET Student Awards for In[a]Moment
- • Primary studies and projects focused on Japanese design aesthetics and game design
Ready to Work Together?
I'm always interested in connecting with fellow product managers, discussing AI/ML applications, or exploring new opportunities. Let's build something amazing together.