Hello, I'm

Jackie Ho

I'm an AI Product Manager who drives product strategy from conception to market leadership. My cross-functional background in design, development, and marketing gives me unique insight into every aspect of product development — enabling me to lead teams more effectively and build products that truly succeed.

10+
Years Experience
3
Core Disciplines
AI
Specialized
Jackie Ho, AI Product Manager, hiking in the mountains of Vancouver, BC

Skills & Expertise

Core product management expertise enhanced by hands-on experience in design, development, and marketing. This multi-disciplinary foundation enables me to lead cross-functional teams and drive product success at every level.

Product Strategy

Product vision, roadmap planning, go-to-market strategy, and cross-functional team leadership

Strategy Roadmaps Leadership

AI Product Innovation

AI/LLM research, technology assessment, and emerging technology product strategy

AI/LLM Research Innovation

Cross-Functional Leadership

Leading design, engineering, marketing teams through complex product development cycles

Team Leadership Stakeholder Management Agile/Scrum

Design Expertise
+ Bonus Skill

User experience design and visual thinking that enhances product strategy decisions

UX Design Design Thinking Prototyping

Technical Foundation
+ Bonus Skill

Development background that enables better technical product decisions and team collaboration

Web Dev Cloud Platforms Technical PRDs

Marketing & Growth
+ Bonus Skill

Digital marketing expertise that informs go-to-market strategy and growth initiatives

Digital Marketing Growth Strategy GTM Planning

Teams I've Worked With

Throughout my career, I've had the privilege of collaborating with amazing teams across different industries and projects.

My Journey

A decade-long progression through design, marketing, and product management, building expertise that bridges technical execution with business strategy.

Contractor Mar 2025 - Present

AI Product Manager

GREYDATA Consulting

Managing AI product strategy for ROSC.ai's medical scribe application, driving international expansion and partnership opportunities while leading customer discovery initiatives across diverse healthcare markets.

AI StrategyCustomer DiscoveryInternational Expansion
Committee Member Jan 2025 - Present

Marketing & Design Committee Member

Canadian Public Cloud Association

Leading marketing strategy and visual identity for the 2025 Cloud Summit. Redesigned logo, supported $40K sponsorship goal, and developed comprehensive event branding.

Key Achievements:

  • $10,000 donated to Union Gospel Mission
Visual IdentityEvent MarketingSponsorship
Committee Member Jan 2025 - Present

Marketing & Content Committee Member

ProductBC

Supporting marketing initiatives and content strategy for British Columbia's premier product management community, helping to grow and engage the local product management ecosystem.

Key Achievements:

Content StrategyCommunity BuildingProduct Management
Contractor Jun 2024 - Jan 2025

Marketing & Service Design Consultant

Bar Perry Pet Photography

Designed comprehensive customer experience strategy and implemented SEO optimization resulting in improved online visibility and streamlined booking processes for premium pet photography services.

Service DesignSEOCustomer Experience
Certificate Jun 2024 - Jul 2024

AI Product Management Certificate

BrainStation

Intensive product management program covering advanced product strategy, user research methodologies, agile development processes, and data-driven decision making frameworks.

Product StrategyUser ResearchAgile Development
Contractor Jan 2024 - Apr 2024

Digital Consultant

Impak Training

Developed Go-to-Market strategy for training programs, created comprehensive product development frameworks, and established strategic partnerships to expand market reach.

Go-to-MarketProduct DevelopmentStrategic Partnerships
Full-Time Dec 2022 - Dec 2023

Digital Marketing Specialist

Fraserway RV LP

Technical Project Manager for National Marketing and Product Owner for Salesforce Commerce Cloud, co-leading Digital Experience Committee while managing web applications and driving digital transformation across multiple RV dealerships.

Project ManagementE-commerceDigital Strategy
Associate Certificate Jan 2020 - Dec 2020

Applied Software Development

British Columbia Institute of Technology

Comprehensive software development program covering JavaScript, React, .NET development, iOS development, business analysis, agile methods, and software testing. Built strong technical foundation for digital product development.

Software DevelopmentBusiness AnalysisAgile Methods
Full-Time Jan 2018 - Dec 2022

Digital Product Designer

Fraserway RV LP

Product manager for Fraserway's websites and technical project manager for marketing, integrating marketing technologies and managing external agencies while producing insights and reports for all digital channels.

Product ManagementTechnical Project ManagementDigital Marketing
Full-Time Apr 2016 - Dec 2017

Web and Graphic Designer

Fraserway RV LP

Designed web graphics, promotional signage and collateral, developed SOPs for the National marketing department, and provided expertise in web development and visual design.

Web DesignGraphic DesignMarketing Collateral
Contractor Sep 2015 - Apr 2016

Digital Consultant

Fraserway RV LP

Designed web graphics, promotional signage and collateral, developed SOPs for the National marketing department, and provided expertise in web development and visual design.

Web DesignGraphic DesignMarketing Collateral
Contractor May 2015 - Aug 2015

Graphic Designer

PNI Digital Media Ltd

Supported marketing department by producing digital assets and deliverables such as email newsletters, magazine spreads, thumbnails, badges and banners for major retail clients including Staples, Costco, Walmart, Sam's Club and Tesco.

Digital AssetsEmail MarketingRetail Design
Co-Founder Jan 2013 - Dec 2015

Co-Founder & Creative Director

604NomNom

Co-founded and led creative direction for a Vancouver YouTube channel, developing brand identity, content strategy, and digital marketing initiatives.

Key Achievements:

  • 15,000 subscribers in 3 months on YouTube
  • Episodes launched on Shaw TV
Brand StrategyContent CreationEntrepreneurship
Contractor Aug 2012 - Sep 2015

Digital Consultant

A Star Society

Produced video documentation, designed marketing collateral, and organized events including a provincial dance competition. Secured over $90,000 in grant funding, developed the society's first website, and created YouTube content generating 60,000+ views.

Key Achievements:

  • Produced a provincial high schooldance competition for 200+ dancers
  • Secured $90,000 in grant funding
  • Produced videos that 60,000+ YouTube views
Grant WritingVideo ProductionWeb Development
Contractor Aug 2012 - Sep 2015

Technical Office Administrator

Boogaloo Academy

Provided customer service, produced marketing deliverables, and collaborated on dance education programs.

Key Achievements:

  • Developed & launched website
  • Initialized email marketing strategies
  • Produced winter potluck & year-end recitals
Web DevelopmentEmail MarketingVideo Production
Contractor Jan 2012 - Dec 2014

Video Editor & Motion Graphics

Hype Life Films

Provided video editing and motion graphics services for film and media projects, developing visual storytelling skills and post-production expertise.

Key Achievements:

  • Collaborated with YouTubers Linda Dong & Wong Fu
  • Produced music videos that reached 100,000+ views
  • Produced winter potluck & year-end recitals
Video EditingMotion GraphicsPost-Production
Bachelor's Degree Sep 2006 - Jan 2012

Interactive Arts and Technology

Simon Fraser University

Bachelor's Degree in Design & New Media Arts, combining the science of human experience, media analysis, experimental art creation, and new technology implementation.

Key Achievements:

  • 1st Place in SFU SIAT Showcase for In[a]Moment
  • 3rd Place at BCNET Student Awards for In[a]Moment
  • Primary studies and projects focused on Japanese design aesthetics and game design
Design ThinkingMedia AnalysisNew Technology

Let's Work Together

Interested in discussing product strategy, AI opportunities, or cross-functional collaboration? I'd love to hear about your challenges and explore how we can create value together.